• Filling a Complaint: Call the toll-free number 1800 11 4000 and speak directly to an agent, or through the toll-free number 1915. Complaints can be filed in 17 languages.
• Send an SMS to 8800001915 and a team will contact the consumer.
• Complaints can be filed on the centralized IT-enabled system, the Integrated Grievance Redressal Mechanism (INGRAM) portal.
• The Department of Consumer Affairs, Government of India, launched the National Consumer Helpline (NCH) in 2005.
• To protect the interests of consumers from unfair trade practices in e-commerce, the Department has notified the Consumer Protection Rules, 2020.

• He stated that during the UPA government's tenure between 2009 and 2014, the state's railway budget was only ₹4,300 crore.
• Railway projects in West Bengal require 4,662 hectares of land, of which only 27 percent has been acquired so far.
• The budget allocation for railways in Maharashtra is ₹23,926 crore, up from a mere ₹1,100 crore during the UPA government.
• Maharashtra currently has railway projects worth ₹150,000 crore underway.

• A unique initiative of the Union Ministry of Education.
• Vidyanjali (Phase I): It was first launched on June 16, 2016. At that time, its primary objective was to promote co-curricular activities in government schools through volunteers.
• Vidyanjali 2.0 (New Version): Prime Minister Narendra Modi launched the Vidyanjali 2.0 portal on September 7, 2021, on the occasion of 'Shikshak Parv'.
• Objective: Strengthening educational support and infrastructure (materials/equipment) in schools through volunteers.

• Chaired by: Sudhakar Dalela, India's BRICS Sherpa and Secretary (Economic Relations).
• Theme: "Building for Resilience, Innovation, Cooperation, and Sustainability."

BRICS:

• Original Members (5): Brazil, Russia, India, China, and South Africa.
• New Members (6 - from 2024/25): Egypt, Ethiopia, Iran, Saudi Arabia, the United Arab Emirates, and Indonesia.
• India assumed the chairmanship of the 18th BRICS Summit.
• India has proposed to expand BRICS into a people-to-people connect, not just a government-level one.
• Hosted by: Brazil

• Signatories: Foreign Secretary Vikram Misri and British High Commissioner to India Lindy Cameron
• Objective: To avoid double social security contributions for employees of both countries who are on temporary assignments of up to 36 months in each other's territories.

Britain:

• Officially known as the United Kingdom (UK), it is a sovereign nation comprising four countries—England, Scotland, Wales, and Northern Ireland.
• Location: It is an island nation located off the northwestern coast of Europe.
• Capital: London, which is also its largest city and global financial center.
• System: It has a constitutional monarchy and a parliamentary democracy.
• Head of State: King (currently King Charles III)
• Head of Government: Prime Minister (currently Sir Keir Starmer)
• Currency: Pound Sterling (GBP - £)

• Objective: Eliminate lymphatic filariasis in 12 affected states
• Goal: The Government of India has set a target to completely eliminate filariasis from the country by 2027, three years ahead of the global target of 2030.

Lymphatic filariasis (elephantiasis):

• A neglected tropical disease spread by mosquito bites and caused by parasitic thread-like worms.
• This infection damages the lymphatic system, causing painful and permanent swelling (lymphoedema) of the legs, limbs, or genitals, significantly affecting a person's functioning.

• Main objective: Prevent misuse of deepfakes and AI-generated content
• Rules effective: February 20, 2026
• Regulation of Synthetic Media: For the first time, the rules clearly define "synthetically generated information" (SGI), which includes audio and video content created by AI.
• Stricter Timelines: Social media platforms will now have only 3 hours to remove illegal content identified by the government or a court, down from 36 hours previously.
• Mandatory Labeling: Photos or videos generated by AI must clearly bear the "AI-generated" label or watermark.
• Security Protocols: Sensitive content, such as non-consensual nudity or deepfakes, must be removed within 2 hours of receiving a complaint.

• Objective: To increase mutual fund access in rural and semi-urban areas, where investment options are currently limited.
• Selected Postal Department employees will be trained and certified by NISM (National Institute of Securities Markets).
• Investments will be made using NSE's 'NSE MF Invest' platform.
• Term: The agreement is valid for a period of three years.
• Signatories: Manisha Bansal Badal (GM, Department of Posts) and Sriram Krishnan (CBDO, NSE)

• Full name: "Startup Accelerator for Product Innovation, Development and Growth"
• Objective: To rapidly incubate approximately 300 startups through existing and upcoming accelerators in health-tech, education-tech, agri-tech, consumer-tech, fin-tech, software as a service, and sustainability.
• Launched in August 2021, the SAMRIDH program aims to support 300 software product startups with an investment of ₹99 crore.
• Under the SAMRIDH program, 186 accelerators submitted expressions of interest, resulting in the selection of 43 top accelerators across 16 states.
• Samridh provides financial support of ₹2 lakh per startup to selected accelerators, along with matching funding up to a maximum of ₹40 lakh, as per program guidelines.
• Of the 373 startups selected and incubated under the accelerated growth program, 241 have received matching funding.

• Venue: Riyadh International Convention and Exhibition Centre (Malham), Riyadh, Saudi Arabia
• Organizer: Directorate General of Military Industries (GAMI) of Saudi Arabia
• Theme: "The Future of Defense Integration"
• Indian Delegation Led by: Minister of State for Defense Sanjay Seth
• Indian Pavilion Inaugurated by: Sanjay Seth, showcasing the country's manufacturing capabilities by defense public sector undertakings and private Indian companies

• Presided over by: Lieutenant General Ram Chandra Tiwari, General Officer Commanding-in-Chief (GOC-in-C), Eastern Command
• Awards: A total of 38 awards were presented, including 19 Army Gallantry Medals, 8 Vishisht Seva Medals, 2 Yudh Seva Medals, 1 Bar Vishisht Seva Medal, 7 Vishisht Seva Medals, and 1 Uttam Jeevan Raksha Medal
• Unit Commendations: 49 units were awarded the Unit Appreciation for outstanding professionalism.

• Born: September 25, 1916, Nagla Chandrabhan village, Mathura (Uttar Pradesh)
• Died: February 11, 1968, Mughalsarai (present-day Deendayal Upadhyaya Junction, Uttar Pradesh)
• His birth anniversary is also celebrated as "Antyodaya Diwas"
• He was the President of the Bharatiya Jana Sangh.
• In 2015, the National Rural Livelihood Mission (NRLM) was renamed the Deendayal Antyodaya Yojana (NRLM).

• Purpose of the Day: Its main objective is to spread awareness about the Unani system of medicine and highlight its importance in public health care.
• Initiated: Organized by the Union Ministry of AYUSH since 2016.
• The first World Unani Day was celebrated in Hyderabad in 2017.
• Hakim Ajmal Khan: He was a renowned Unani physician, freedom fighter, and one of the founders of Jamia Millia Islamia. He is credited with modernizing and scientificizing Unani medicine in India.